Privacy Policy

1. Introduction

PiPrecision ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

When you submit a quote request, we collect:

• Name and company name
• Email address and phone number
• Project description and requirements
• Uploaded files (CAD models, drawings)

2.2 Automatically Collected Information

We may collect certain information automatically when you visit our website:

• IP address and browser type
• Pages viewed and time spent on site
• Referring website or search terms
• Device information

3. How We Use Your Information

We use the information we collect to:

• Process and respond to quote requests
• Communicate with you about your projects
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings and our cookie consent banner.

4.1 Types of Cookies

• Necessary cookies: Essential for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Quote request data is typically retained for 2 years for business and tax purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Request restriction of processing
• Data portability

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Third-Party Services

We may use third-party services (such as Google Analytics) to help us analyze website usage. These services may collect information about your use of our website. We only share information with these services when you consent to analytics cookies.

9. International Data Transfers

As a company based in China serving international clients, your information may be transferred to and processed in China. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: